Privacy Policy

El Rancho is committed to ensuring your personal information is collected and protected. El Rancho understand that you may concerned about your privacy due to confidentiality and security reasons. This policy sets to explain how we use and protect your personal information.

El Rancho privacy policy applies to all personal information collected by El Rancho including through our website, event registration forms, social media, on the phone, and in person.

El Rancho is committed to complying with legislation governing privacy of personal information by businesses and to protecting and safeguarding your privacy when you deal with us, always ensuring that we are following the New Zealand Privacy Act 2020.

The type of information we collect about you will depend on what service you use. The information collected may include, your name, address, email address, phone number, credit card details, ID, and whatever information you choose to supply us with including preferences and interests. The information collected is to help ensure you access the appropriate services more easily.

We may use your information to improve our products or services and contact you via email. Also, you are able to register with our website if you would like to receive updates on news, events, or new products or services. If you decide you do not wish to receive this material, click “unsubscribe” from our mailing list and nothing further will be sent to you.

Any personal information collected will be kept in the relevant database of the El Rancho business. We take all reasonable steps to ensure that all information we collect, use, or disclose is up to date and stored in a secure environment and accessed only by authorised persons. The information we collect is strictly confidential and we do not rent, sell, loan, or trade the information to third parties.

El Rancho takes the privacy of your information very seriously. If you have any questions or comments in relation to this Privacy Policy Statement or you wish to access your personal information or update it please contact us at

Note regarding Eway payments made via our website:
We use Eway as our secure online credit card payment gateway provider. They are PCI compliant. A fraud protection lite plan is built into every Eway account. Customer data is also protected with the highest level of security and encryption. Card details may be held securely for such purposes as refunds by Eway.